Form template · Customer & Client
Customer Feedback
Collect satisfaction ratings, product or service feedback, and improvement suggestions right after a customer interaction.
Customer success, support, and service teams that need usable feedback without building a survey from scratch.
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Structured preview
Customer Feedback at a glance
- 1Are you a new customer?checkbox
- 2Which service or product did you use?single_select · required
- 3How satisfied were you overall?number · required
- 4How likely are you to recommend us to a friend or colleague?number · required
- 5What did you like most?single_select
- 6What could we improve?long_text
- 7May we follow up with you about your feedback?checkbox
What's included
- 7 answer-producing questions
- Ocean starting theme
- A focused question flow ready to customize
- A destination sheet created with the form
How to use it
- 1Review the question flow and remove anything you do not need.
- 2Customize the wording and theme for the customer touchpoint.
- 3Publish the form when the destination sheet and response access are ready.
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