Operations & Procedures

Job Description

A good job description is the whole hiring process in one page: what the role is, what it does, and what good looks like.

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What's Included

  • Purpose of the role
  • Responsibilities
  • Required qualifications
  • Preferred qualifications
  • Success expectations

Best For

Written before posting a role, revisited when the role changes.

Target Audience

Small businesses hiring a handful of roles a year without an HR department.

How to Customize

Cut any qualification you wouldn't actually reject someone over. Success expectations are the part most descriptions skip — don't.

When to Use

Write it before you post the role; update it whenever the job changes.

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OPERATIONS / DESCRIPTION


Job Description: Bookkeeping Associate

The written agreement between the role and the business: what the job is for, what it does day to day, and what a good year looks like. Keep it current — it doubles as the hiring brief and the new hire's first-week reference.

Role

Reports to

Location / schedule

Salary band

Bookkeeping Associate

Elena Vasquez, Office Lead

Harborlight Bookkeeping office, Mon–Fri 9–5 (one remote day after probation)

$52–58k, depending on experience

Purpose of the role

Keep client ledgers clean, current, and reconciled so the senior bookkeepers can focus on advisory work and month-end review.

Responsibilities

  • Post and reconcile client transactions in the ledger system, daily.

  • Prepare monthly bank and credit-card reconciliations for an assigned client list.

  • Chase and organize missing receipts and statements from clients.

  • Prepare first-draft monthly close packets for senior review.

  • Answer routine client questions about documents and deadlines.

Required qualifications

  • Two or more years of bookkeeping or accounting-support experience.

  • Solid command of double-entry basics and reconciliation.

  • Comfortable switching between several client contexts in one day.

Preferred qualifications

  • QuickBooks Online ProAdvisor certification (or ready to certify within 90 days).

  • Experience serving more than one client at a time in a firm setting.

  • Some payroll-administration exposure.

Success expectations

Timeframe

What good looks like

30 days

Owns 5 client ledgers with reconciliations current within 5 business days of month-end

90 days

Owns 12 client ledgers; close packets need only light senior edits

1 year

Trains the next associate on the receipt-chasing workflow

How we work

  • Deadline-first: the 10th of each month is sacred for client deliverables.

  • Write things down: procedures live in the office SOP register, not in someone's head.

  • Ask early: a blocker raised Monday is normal; one raised on the 10th is a problem.

This description is the reference for screening, interview questions, and the eventual offer — when the role changes, update it here first.

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